Broadband professional
Our professional broadband service allows you to make your own tariff in 2GB steps. The base tariff provides 2GB peak and 100GB off peak usage. Note that each extra line provides and additional 100GB off peak usage allowance.
As a professional package you get a UK domain with web space and IMAP email with spam and virus checking and as many email addresses as you like. The package is also available in a premium option with higher priority traffic.
We also provide multi-line services adding bonding and resilliance to your service. We can even include the telephone line necessary for broadband (no calls) in a single package with one point of contact for faults.
Whilst this is called professional, starting at only £20.50 pcm† (£17.83+VAT pcm) this tariff is ideal for more demanding home users.
Professional
| Technology | ADSL/ADSL2+ | New fast ADSL2+ up to 24Mb/s download sync rate where available, or ADSL up to 8Mb/s download sync upgraded to ADSL2+ when available. |
| Base Price | £20.50 pcm† £17.83+VAT pcm | No minimum term, 30 days notice. |
| Peak allowance | 2GB +2GB steps | Peak period download per month. Peak period is 9am-6pm Mon-Fri. |
| Off Peak allowance | 100GB +100GB steps | Off peak period download per month. All other times except night (2am-6am) which is unmetered. |
| Extra 2GB peak | £5.86/2GB pcm† £5.10+VAT/2GB pcm | You can change tariff at any time, taking effect from when your nextregular bill is issued. |
| Extra 100GB off peak | £10.35/100GB pcm† £9.00+VAT/100GB pcm | |
| Router | Included | Includes an ADSL2+ single port ethernet router with the service. |
| Included | IMAP email with as many email address as you like under your free domain, as well as spam and virus checking. Up to 1GB storage. | |
| Webspace | Included | Web space included (no php/sql) with up to 1Gb storage for your free domain. |
| Additional line | £14.63 pcm† £12.72+VAT pcm | Broadband on an additional line the same site for bonding and resilliance. |
| Phone line | £11.50 pcm† £10.00+VAT pcm | Phone line (no calls) to support your broadband service |
| Premium service | £9.79 pcm† £8.51+VAT pcm | Elevated traffic weighting within the BT network. |
| Enhanced care | £9.79 pcm† £8.51+VAT pcm | Higher priority repair within BT (20 hour target rather than 40 hour target). |
| Topup peak | £4.89/GB† £4.25+VAT/GB | Topup peak usage charged when over allowable usage rollover. |
| Topup off peak | £0.49/GB £0.43+VAT/GB‡ | Topup off peak usage charged when over allowable usage rollover. |
Usage
All of our tariffs are based on usage. The peak period is 9am to 6pm Monday to Friday. It is the amount you download from the internet during the peak period that is the main factor in the tariff. We do have a system of give and take from one month to another to maintain your service at a fixed monthly cost. If you regularly exceed the usage levels you will get warning emails and even text messages, and then be charged for extra usage. You can however change tariff at any time, taking effect from your next regular bill. Details.
You can change the level of peak and off peak usage included in your tariff at any time. There is no charge to change tariff which takes effect when your next regular bill is raised.
Customers that cannot yet get ADSL2+ will be on ADSL services. These have a maximum download sync rate of 8.128Kb/s and maximum upload sync rate of 448Kb/s. With the premium option the ADSL upload sync rate has a maximum of 832Kb/s.
